ONLINE SALES ADMIN

Shah Alam, Malaysia

Job Summary

The Online Sales Administrator is responsible for managing the day-to-day operations of online sales platforms such as Shopee, Lazada, TikTok Shop, and company websites. The role includes order processing, inventory coordination, customer service, and assisting in promotional activities.

Key Responsibilities

Order & Platform Management

  • Candidate must possess at least a Diploma in Accounting, Auditing, Business or equivalent.
  • At least 3 years auditing / inventory management working experience.
  • Has proven track record within internal/external audit environment evidencing strong performance in conducting high quality audit work, findings and reports.
  • Excellent analytical, written communication, interpersonal, organization and presentation Hand-on person with positive attitude and have a high level of integrity, drive and initiative.
  • Meticulous with strong analytical skills and sound commercial judgement.

 

Customer Service

  • Respond to customer inquiries, messages, and complaints on all platforms
    professionally and promptly.
  • Resolve post-sales issues (returns, refunds, missing items) efficiently.

 

Sales & Promotion Support

  • Assist in setting up campaigns, flash sales, vouchers, and discounts during promotional
    periods.
  • Coordinate with marketing/design teams to update visuals and campaign banners.

 

Reporting & Administration

  • Prepare daily /weekly /monthly sales reports and share insights with the management.
  • Track and record stock movement and highlight low inventory levels.
  • Maintain records of invoices, transactions, and customer interactions.

 

Reporting & Administration

  • Explore opportunities to expand into additional e-commerce platforms.

Key Responsibilities

  1. Diploma in Marketing, Business, E‐commerce, or related field.
  2. 1–2 years’ experience in e‐commerce, digital marketing, or online sales (experience with
    Shopee/Lazada/TikTok is a plus).
  3. Strong analytical and data‐driven mindset.
  4. Good communication and teamwork abilities.
  5. Proficiency in Microsoft Office (Excel, PowerPoint), and e‐commerce platforms.

Job Application Form

Please fill up the form and upload the resume. We will contact with you shortly to schedule an interview. 


Job Level

Executive

Salary Range

RM3000.00 – RM3500.00

Benefits

  • Employment contract term : 1 year
  • 5.5 working days , working hours 8:00AM-5:00PM
  • Yearly annual increment and performance bonus
  • Panel Clinic
  • Free parking

Interested on order on bulk for your business need?

Please fill up the form below and our representatives will contact to you shortly


Job Application

Thank you for applying for our job. Please fill up the form and send the resume to us.